Shipping Policy
Thank you for choosing Veda Smart E-Commerce Solutions Private Limited for your online shopping needs. We strive to ensure that your orders are processed and delivered to you in a timely manner while maintaining the highest standards of service.
Order Processing Time:
- All orders are processed within 2-3 business days (Monday to Friday, excluding holidays) after receiving payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates and Delivery Time:
- We offer standard shipping options for domestic orders.
- Shipping rates and estimated delivery times vary depending on the destination and shipping method selected. You can view the shipping rates and estimated delivery times during the checkout process.
- Please note that delivery times are estimated and may vary due to factors beyond our control, such as customs delays or extreme weather conditions.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track the status of your order by entering the tracking number on our website or the carrier's website.
Shipping Restrictions:
- Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. We reserve the right to refuse shipping certain items to certain destinations.
- Please review the product description and shipping restrictions before placing your order. If you have any questions or concerns, please contact our customer support team for assistance.
Shipping Address:
- Please ensure that your shipping address is accurate and complete before completing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Any additional shipping charges incurred due to incorrect addresses will be the responsibility of the customer.
Lost or Damaged Shipments:
- In the rare event that your shipment is lost or damaged in transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as soon as possible.
International Shipping:
- For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are determined by the destination country's customs office and are the responsibility of the recipient.
Questions or Concerns:
- If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you with any inquiries and ensure that your shopping experience with Veda Smart E-Commerce Solutions Private Limited is smooth and enjoyable.
Policy Updates:
- We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
Thank you for choosing Veda Smart E-Commerce Solutions Private Limited. We appreciate your business!